Frequently Asked Questions
Quick answers about our lawn care, scheduling, payments, and policies.
Routine mowing & trimming, crisp edging & blow-offs, seasonal clean-ups, mulch & flower bed installs, gravel pads/bed refreshes, and property clean-ups (haul-off or on-site dump as requested).
Yes. We offer fertilization and weed control programs. We’ll recommend the right treatment plan based on your lawn’s condition and goals.
During peak growth (spring/early summer) we may recommend weekly for the cleanest look. Slower growth times can move to bi-weekly.
Keeping a secure card on file is optional but makes approvals and payments quick and seamless.
Yes — we accept cash, checks, and card payments.
Invoices over 30 days past due incur a $15 late fee and service may pause until the account is current.
No — as long as we have access (gates unlocked, pets secured), we’ll complete service even if you’re away.
If a gate is locked or pets create a safety issue, we may skip that area or the visit. Please ensure access on your service day.
Please give at least 24 hours’ notice (text or email) so we can adjust our route.
For heavy rain or unsafe conditions, we’ll notify you and reschedule. We always communicate route changes due to weather or holidays.
Yes — Burris Brothers Lawn Care carries full liability insurance for your peace of mind.
You’ll receive a client link (via text or email) to view your schedule, estimates, and invoices.